We held the graduation ceremony for our first LEAP group on Thursday, May 11, 2006. It was a huge success and a proud moment for the members and our Library. We had an opportunity to hear presentations of the small groups' year-long projects. We were treated to very professional, engaging mutlimedia presentations on three important issues: internal communication, cross-training, and customer service modeled after a well-known retail establishment. There is plenty of food for thought and we will be examining these projects to see how we may apply the concepts to improve our organization.
Afterward, two class members made very moving remarks about their individual experiences. They were such powerful speeches that I will include them in subsequent posts. Finally, Judith Drescher, our Director and leader par excellence, inspired the group to close the circle and put their experiences into practice.
All in all, it was a wonderful afternoon. I was really touched by the pride each class member displayed. Any doubts or concerns I had about the quality of the program or its importance for the class members went right out the window. I look forward to seeing the fruits of our labor.